If someone is in immediate danger, contact the appropriate local emergency service. Do not rely on email for an emergency response.

What to Report

  • Spam, phishing, fraud, or malware distribution.
  • Unauthorized access attempts, scanning, denial-of-service activity, or attacks.
  • Copyright infringement or unlawful content linked to our infrastructure.
  • Credible threats, exploitation, or other violations of our Terms of Service.

Evidence Checklist

Send reports to [email protected] and include as much of the following as is lawfully available:

  • Source and destination IP addresses or hostnames.
  • Exact timestamps and timezone.
  • Protocol and destination port.
  • Relevant URLs, sanitized log excerpts, headers, or screenshots.
  • A concise explanation of what happened and why it appears related to SSH Stores.
  • A reliable contact address for follow-up questions.

Protect Sensitive Information

Remove unrelated personal data, passwords, private keys, cookies, API keys, and full credential files. Preserve original evidence securely in case clarification is required.

Review Process

We assess whether a report identifies our infrastructure, contains sufficient evidence, and describes activity prohibited by our Terms. Appropriate action may include investigation, account termination, access restrictions, evidence preservation where legally required, or referral to an infrastructure provider or competent authority.

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